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Puçol — Ayuntamiento de Puçol
Rights and Obligations of the Tourist

Rights and Obligations of the Tourist

ARTICLES 16 AND 17 OF LAW 15/2018, OF JUNE 7, OF THE GENERALITAT, ON TOURISM, LEISURE AND HOSPITALITY OF THE VALENCIAN COMMUNITY (DOGV) BULLETIN NO.: No. 8313

Welcome to Puçol




Obligations and Rights of the Tourist

Articles 16 and 17 of Law 15/2018, of June 7, on the

Generalitat, for tourism, leisure and hospitality of the

Comunitat Valenciana (DOGV no. 8313).



Obligations


a)Respect the traditions and social and cultural practices of tourist destinations, as well as their richness and value.

b)Respect the environment, historical and cultural heritage, and tourist resources.

c)Pay for the contracted services, either at the time of presentation of the invoice or at the time, place and manner agreed, without the fact of filing a claim or complaint implying, in any case, the exemption from payment.

d)Respect the agreed date and time of departure from the accommodation, leaving the occupied accommodation free.

e)Observe the rules of respect, education, social coexistence, clothing and hygiene for the proper use of tourist establishments and services.

f)Respect the facilities and equipment of tourist establishments and businesses.

g)Respect the internal regulations of tourist establishments, the schedules and the rules of conduct of the places to visit and where tourist activities are carried out.


Rights


a)To receive objective, truthful information about services and final prices. And to be protected against misleading information or advertising.

b)Obtain documents that prove the terms of your contract.

c)Receive the services under the conditions offered.

d)Enjoy accessible spaces, infrastructure and services.

e)Free access to tourist establishments and services.

f)That establishments comply with regulations on safety and fire protection, as well as those specific to tourism.

g)To be informed about facilities/services that may pose a risk and the safety measures adopted in this regard.

h)Receive an invoice/proof of payment for the service.

i)To file complaints and claims and obtain information on the submission procedure and its treatment, being able to resort to an out-of-court dispute resolution system through mediation and arbitration.

j)Resort to arbitration for the out-of-court resolution of their disputes.

k)Require that the following information be publicly displayed: establishment classification, capacity, and prices.






Puçol City Council

Joan de Ribera Square, s/n

46530 Puçol, Valencia

Tel: 961 421 303




Points of Interest

Molí de Vent

Molí de Vent

Old mill of Arab structure located on a strategic hill, offering one of the best panoramic views of Puçol and the Mediterranean coast.

View: Molí de Vent
Ribelles Park

Ribelles Park

Inaugurated on May 25, 1999, it is named after the poet from Puçol, Josep Maria Ribelles i Llobat, and features multiple species of trees.

View: Ribelles Park
Church of Santa Marta

Church of Santa Marta

It is a modern-style church inaugurated in 1964. It is characterized by its functional design, typical of the final stage of the Second Vatican Council, where the use of natural light and the fact that it was built by the local parishioners themselves are particularly noteworthy.

La Costera

La Costera

A protected area of 517,245 m² that combines the recovery of Mediterranean biodiversity with environmental education infrastructure such as the Aula Natura.

View: La Costera
La Torreta

La Torreta

A 14th-century tower that survived to tell us its story.

View: La Torreta
Marjal dels Moros

Marjal dels Moros

Wetland of extraordinary ecological value, classified as a ZEPA area, fundamental for the survival of aquatic birds and native species in danger of extinction.

View: Marjal dels Moros
Pucol Beach

Pucol Beach

More than two kilometers of coastline awarded the Blue Flag, which stands out for its fine sand, calm waters and a pedestrian promenade ideal for family and accessible tourism.

View: Pucol Beach
Botanical garden wall

Botanical garden wall

Baroque remains of the old Archbishop's Palace that protected the first university botanical garden in Europe.

Routes

Seaside Walk

Seaside Walk

Pedestrian and cycling axis that connects the heart of the town with the breeze of the beach and the sea.

View: Seaside Walk
Route of El Cid

Route of El Cid

Historical-literary itinerary that follows in the footsteps of the Castilian knight Rodrigo Díaz de Vivar.

View: Route of El Cid
GR-10 long-distance trail

GR-10 long-distance trail

The longest trail on the Iberian Peninsula, linking the Mediterranean with the Atlantic. A trans-Iberian crossing that begins in the heart of our municipality.

Via Augusta

Via Augusta

The longest Roman road in Hispania. A cultural and scenic route that skirts the Mediterranean, linking the Pyrenees with Cádiz.

View: Via Augusta
Green Way

Green Way

A cycle and pedestrian path that follows the route of the old mining railway. A peaceful walk through orchards that connects Puçol with Valencia.

View: Green Way

Services

Camping Puçol

Camping Puçol

Quiet and welcoming campsite with a family atmosphere next to the Mediterranean Sea.

View: Camping Puçol
Camping Valencia

Camping Valencia

Family-friendly beachfront resort with bungalows, swimming pools, and recreational activities.

View: Camping Valencia
Beach Pharmacy

Beach Pharmacy

Pharmacy and wellness service located in the beach tourist area.

View: Beach Pharmacy
Hotel Alba

Hotel Alba

Modern and functional hotel, ideal for business stays or getaways near Valencia.

View: Hotel Alba
Beach Parking

Beach Parking

Large free parking area with direct access to the beach and promenade.

View: Beach Parking
Sant Pere Apartment

Sant Pere Apartment

Modern tourist apartments located in the historic centre of Puçol.

BAR LA TERRAZA Food and Drink

BAR LA TERRAZA Food and Drink

La Terraza Food and Drink is an informal and welcoming space where you can enjoy simple food, drinks and a relaxed atmosphere, ideal for meeting up and experiencing great moments.

BAYARRI ICE CREAM

BAYARRI ICE CREAM

Helados Bayarri is an ice cream shop designed to enjoy the most refreshing flavors by the sea, with horchata and a wide variety of ice creams in an environment perfect for sharing moments with family or friends.

View: BAYARRI ICE CREAM
LUNA BIANCA PIZZERIA

LUNA BIANCA PIZZERIA

Luna Bianca is a cozy pizzeria with a friendly, family atmosphere. Artisan pizzas, pastas, and authentic flavors make every visit a memorable experience to enjoy and share.

Rights and Obligations of the Tourist | Puçol Tourism